Privacy Policy

BlueSky Relocation Services Inc. (BlueSky, we, us) is based in Ontario. This policy explains how we handle personal information when you use our website, contact us, arrange a consultation, or request our services.

Information we collect and why

We collect information you choose to provide, such as your name, contact details, consultation preferences, and information about your immigration or relocation needs. If you request services, we may need additional information and documents relevant to that work.

We use this information to:

• Respond to enquiries and communicate with you about your needs.
• Arrange consultations and manage appointments.
• Provide and coordinate the services you request.
• Maintain appropriate business and service records and meet applicable obligations.
• Operate, maintain, and improve the website.

Please provide only information relevant to your enquiry. Before sending sensitive documents, contact us to confirm what is needed and how to submit them.

Enquiry forms and consultation bookings

Our enquiry forms use Jotform. Jotform processes information submitted through those forms as part of providing its service. Read the Jotform Privacy Policy for details about its practices.

Consultation booking uses Acuity Scheduling, a Squarespace service. Acuity processes information you submit during booking to support scheduling and related communications. Read the Squarespace Privacy Policy, which applies to Acuity Scheduling.

Website hosting and traffic analytics

Cloudflare hosts our website and provides website traffic analytics. These services help us deliver the website, understand its use, and maintain its operation. Cloudflare processes information in connection with these services. See the Cloudflare Privacy Policy for more information.

The website also loads fonts from Google Fonts to display its typography. Google handles requests to that service under the Google Privacy Policy.

Service providers and sharing

We use service providers to support activities such as website hosting, forms, scheduling, and communications. Information may be processed by these providers as needed to perform those functions. Where your requested services involve other specialists, we share relevant information with your consent or as otherwise permitted or required by law.

We limit our use and sharing of personal information to the purposes explained to you, purposes you consent to, and circumstances permitted or required by law.

Processing outside Canada

Our service providers may store or process information outside Canada. Information processed in another country is subject to that country’s laws and may be accessible to its courts, law enforcement, or other public authorities. You can contact us with questions about service providers and the handling of your information.

Safeguards and retention

We use reasonable safeguards appropriate to the sensitivity of the information to protect it against unauthorized access, use, disclosure, loss, or alteration. No method of electronic storage or transmission can guarantee complete security.

We retain personal information for as long as needed for the purposes for which it was collected, including providing services and meeting applicable legal, professional, and record-keeping obligations. When it is no longer needed, it should be securely deleted, destroyed, or made non-identifying, as appropriate.

Your choices and privacy requests

You may ask about our privacy practices, request access to your personal information, or request corrections to information that is inaccurate or incomplete. You may also ask to withdraw consent, subject to applicable legal or contractual restrictions. We will explain if this affects our ability to provide a requested service.

Send privacy enquiries, requests, or concerns to hello@blueskyrelocation.ca. We may need to verify your identity before responding to an access or correction request. We handle requests in accordance with applicable privacy law, including any limits on access or retention requirements.

If you have an unresolved privacy concern, you may also contact the Office of the Privacy Commissioner of Canada.

Changes to this policy

We will update this policy when our information-handling practices change. The date above identifies the latest update.